Terms and Conditions j3live

1. Interpretation and Scope

These Terms and Conditions ("Terms") govern the use of the j3live platform, which can be accessed via the website j3live.org and any related applications or services. "User", "you" or "player" refers to an individual who registers or uses this platform. "j3live", "we" or "platform" refers to the operator of this platform.

The j3live platform provides online gambling services including slots, live casino, sports betting, live betting and crash games. All these services are subject to these Terms as well as any additional policies published on the platform from time to time.

2. User Eligibility

To register and use j3live services, you must meet the following requirements:

• Be at least 21 years old on the date of registration.
• Have full legal capacity to enter into a valid contract.
• Not be located in a jurisdiction that prohibits online gambling activities.
• Not be currently enrolled in a self-exclusion programme at any gambling platform.
• Acting in your own personal capacity, not as an agent or representative of a third party.

3. Registration and Account Management

3.1 One Account Per User

Each individual is only permitted to hold one account with j3live. Opening multiple accounts — whether using different names, email addresses, phone numbers or other details — is strictly prohibited. If multiple accounts are detected, j3live reserves the right to close all such accounts and forfeit any winnings obtained.

3.2 Accuracy of Information

You are responsible for ensuring that all information provided during registration is accurate, current and complete. This includes your full name, MyKad or passport number, email address, mobile phone number and banking details. False or incomplete information may result in account suspension and forfeiture of funds.

3.3 Account Security

You are fully responsible for keeping your account password confidential. j3live will not request your password via email, live chat or any other channel. If you suspect unauthorised access to your account, contact our customer support immediately.

4. Deposits and Withdrawals

Item	Minimum Limit	Processing Time
Deposit	RM50	Instant (depending on method)
Withdrawal	RM50	15 minutes to 2 hours

4.1 Payment Methods

j3live accepts deposits and withdrawals through the following methods: Touch 'n Go eWallet, DuitNow, online banking via FPX, ShopeePay and cryptocurrency (USDT, BTC, ETH). All transactions are conducted in Malaysian Ringgit (RM) except cryptocurrency transactions which will be converted at the current rate.

4.2 Withdrawal Policy

All withdrawals can only be processed to an account or e-wallet registered in the same player's name. j3live reserves the right to request supporting documents for verification purposes before a withdrawal is approved. Suspicious withdrawals or those involving funds from unlawful activities will not be processed.

5. Bonuses and Promotions

5.1 Welcome Bonus

j3live offers a welcome bonus of 100% of the first deposit up to a maximum of RM1,000. This bonus is subject to a wagering requirement of 20 times the bonus value before any winnings from that bonus can be withdrawn.

Deposit	Bonus Received	Account Balance	Wagering Requirement
RM100	RM100	RM200	RM100 × 20 = RM2,000
RM2,200	RM1,000	RM3,200	RM1,000 × 20 = RM20,000

5.2 General Bonus Terms

• Each player is eligible for the welcome bonus once only.
• Bonuses cannot be used together with other promotions unless specifically stated.
• j3live reserves the right to cancel any bonus believed to have been obtained through fraud or system abuse.
• Other bonus terms such as VIP cashback, referral bonuses or periodic promotions will be stated separately in their respective terms.
• j3live reserves the right to modify, suspend or withdraw any promotion at any time with reasonable notice.

6. j3live VIP Programme

The j3live VIP programme is divided into three tiers: Bronze, Silver and Gold. Each tier entitles members to different weekly cashback rates:

• Bronze — weekly cashback of up to 0.3%. Awarded to players who have just joined the VIP programme and meet the minimum activity requirement.
• Silver — weekly cashback of up to 0.7%. Players are upgraded when they demonstrate consistently higher activity over time.
• Gold — weekly cashback of up to 1.0%. The highest tier open to the most active players on the j3live platform.

VIP tier upgrades are based on your activity record on the platform and are assessed by the j3live team on a regular basis. Detailed cashback terms will be communicated to VIP members through customer support channels.

7. Permitted User Conduct

As a j3live user, you agree to:

• Use the platform solely for lawful personal entertainment purposes.
• Not engage in any form of fraud, forgery or system manipulation.
• Do not use automated software (bots), scripts or third-party tools to access or manipulate the platform.
• Do not transfer funds between other players' accounts without specific approval from j3live.
• Do not allow others to use your account or use another person's account.
• Do not attempt to interfere with or affect the technical functions of the j3live platform.

Violation of any of the above constitutes a material breach of these Terms and may result in immediate action including suspension or closure of the account and forfeiture of funds.

8. Account Suspension and Closure

j3live reserves the right to suspend or close a user's account without prior notice in the following cases:

• Identity verification fails or documents submitted are false.
• Suspicion or evidence of fraud, money laundering or other illegal activity.
• Bonus abuse, including structured wagering to meet requirements without genuine risk.
• Multiple accounts found operating from the same device, IP address or payment information.
• Violation of any provision in these Terms.

In the event of account closure, j3live will inform the user of the decision via registered email. Legitimate funds in the account that do not involve any fraud will be returned once the investigation is complete.

9. Limitation of Liability

j3live provides the gambling platform "as is" without any express or implied warranties. The platform is not liable for:

• Financial losses incurred as a result of gambling on the platform.
• Service interruptions caused by factors outside our control such as network outages, third-party failures or natural disasters.
• Indirect losses or damages arising from use of the platform.
• Game outcomes that have been settled legitimately in accordance with the respective game rules.

j3live's maximum liability to any user under any circumstances is limited to the amount deposited by that user within the thirty (30) days prior to the claim being made.

10. Responsible Gambling

j3live recognises that gambling carries risk and is committed to supporting players in managing their activity responsibly. We provide limit management tools that users can set through their accounts, including deposit limits, loss limits and session time limits.

Players who feel that gambling is beginning to have a negative impact on their lives may contact j3live customer support for help setting personal limits or to request a temporary or permanent self-exclusion. j3live respects self-exclusion requests and will block access to the relevant account immediately.

11. Changes to These Terms

j3live reserves the right to change, amend or update these Terms at any time. Any significant changes will be communicated to registered users via email or an in-platform notice at least seven (7) days before the effective date of the changes.

Continued use of the platform after the effective date of the changes is considered acceptance of the updated Terms. If you do not agree with the changes, you must stop using the platform and contact us to close your account.

12. Contact Us

For any enquiries regarding these Terms and Conditions, you may contact the j3live support team through the following channels:

• Live Chat: Available 24/7 via the j3live platform in Malay and English.
• Email: [email protected]

We aim to respond to all Terms-related enquiries within a reasonable time. For urgent matters, live chat is the fastest option.